General
What do I need to get started?
Every project is different! Get in touch with our team of gurus to figure out what exactly we need from you!
Will I be given a real representative to work with, or do you use an automated system?
You will work directly with one of our gurus, who is an actual person that can assist at any time. Our team will work alongside you throughout the entire process.
How long is the turnaround?
Turnarounds vary upon client review and response times. With everything in a timely manner, ten 3D floorplans with two rounds of changes should take no more than two weeks from start to finish.
Do you offer bulk discounts?
Yes, we offer bulk discounts! Reach out to us to get your custom quote today.
Services
2D Floorplans
What files do you need from me to generate 2D floorplans?
We will need any original 2D or blueprint files for all plans that are to be made.
Do you need blueprints to create 2D floorplans?
In order to accurately design 2D floorplans, original plans or blueprints are required.
Do I need 2D floorplans if I am getting 3D floorplans?
We recommended having both 2D and 3D floorplans. 2D floorplans are great for printing and giving to your potential residents as they allow for notes and sketching.
Do you offer bulk discounts?
Yes, we offer bulk discounts! Reach out to us to get your custom quote today.
3D Floorplans
What files do you need from me to generate 3D floorplans?
For 3D floorplans, the following steps are absolutely necessary to provide a seamless process:
- Files (2D or blueprints) of all plans that are to be created
- Pictures of the actual interiors to accurately depict colors and styles of finishings
- If plan styles differentiate, please note which plans match which groups of pictures
What are the benefits of 3D floorplans over 2D floorplans?
To put it shortly, 3D floorplans give a more realistic approach that you can view at any time. By providing to-scale measurements of room sizes and furniture, they are the most authentic option next to touring the unit.
Do you offer bulk discounts?
Yes, we offer bulk discounts! Reach out to us to get your custom quote today.
Matterport
What are the advantages of Matterport?
Matterport is a wonderful feature that allows your potential residents to walk around your unit virtually! This makes it easier for customers who may be too far away to physically visit, and it allows them to revisit the tour as often or as many times as they'd like.
How do I prepare for a Matterport shoot?
There is nothing you need to do to prepare for a Matterport shoot other than making sure the unit is clean and in prime condition for a photoshoot.
Is Matterport compatible with all devices?
Yes, Matterport can be viewed across all devices!
What can we do with Matterport?
The final product can be embedded on your website or shared via social media and email.
Interactive Floorplans
Do you offer bulk discounts?
Yes, we offer bulk discounts! Reach out to us to get your custom quote today.
Virtual Staging
Can colors be customized to match our branding?
Absolutely! Just let our guru know of any custom requests, and we'll provide you with the best option available to fit your needs.
Are options available in terms of styling?
Yes! Upon the start of the project, you will be given options for different furniture packages to choose from.
Do we have to provide you with photos of our unit?
If you have current, high resolution photos of the unit, send them to us to stage! If not, we can assist with our photography services.
Do you offer bulk discounts?
Yes, we offer bulk discounts! Reach out to us to get your custom quote today.
Community Maps
What kind of details can be included in community maps?
Road names, amenities, nearby businesses, and aspects of nature like grass and foliage can be included in a community map.
What do we need to provide you with to generate a community map?
You only need to provide us with a screenshot of a map view of the community along with whatever you'd like us to label and any details you'd like to include.
Can we have community maps turned into signage for our property?
Absolutely! Our gurus can assist in turning your new community maps into various forms of signage.
Do you offer bulk discounts?
Yes, we offer bulk discounts! Reach out to us to get your custom quote today.
Video & Photography
How should we prepare for a shoot?
We ask that the subject of the photoshoot is clean and in prime condition. Please be sure that any seasonal décor of any kind is removed to ensure that the photos are timeless.
What kind of photographs are included?
We will be sure to capture all elements of your community, from units to common areas and various amenities. Our gurus will plan the shoot with you in advance so we know what aspects are most important to you.
Is retouching and editing included?
We do edit all photos to ensure they are of the highest quality. Additional retouching packages are available upon request.
What can we use your videography for?
Videography can be used for virtually anything! We can work with you to create promotional and informational videos for any platform.
Payment
Do you offer bulk discounts?
Yes, we offer bulk discounts! Reach out to us to get your custom quote today.
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